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Privacy Policy

Introduction

At Lucky Bird Forever, we are committed to protecting your privacy and ensuring the security of any personal data you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

2. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and delivery address when you make a purchase or sign up for our newsletter.
  • Payment Information: Payment details when you make a purchase, which are processed securely through third-party payment providers.
  • Usage Data: Information about your interactions with our website, such as pages visited, IP address, and browser type.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To fulfil your orders and deliver your products.
  • Customer Service: To respond to your inquiries and provide support.
  • Marketing: With your consent, we may send you promotional offers, newsletters, and updates. You can opt-out at any time.
  • Website Improvement: To analyse website usage and improve your browsing experience.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party companies (e.g., payment processors, shipping companies) that assist in delivering our services.
  • Legal Requirements: If required by law, we may disclose your information in response to legal proceedings or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, please note that no method of data transmission over the internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data.
  • Opt-Out: You may unsubscribe from marketing communications at any time by following the "unsubscribe" link in our emails.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device and help us remember your preferences. You can control cookies through your browser settings.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

 

 

Last Updated: 10/02/2025

This Privacy Policy applies to all users of the Lucky Bird Forever website and customers of our products and services.

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